1st.  You need to contact us (Click here, Learn more about how to contact us) to submit a return or refund request.


Before you submit a return request , Please make sure your order meet the conditions of return / refund  (Click here, Learn more about conditions of return) .

In order to help you efficiently, you could submit your Order number and the reason (some photo of items would be if available) for return together with your return request. We are open to customer's advice.


2nd. Wait return request get approved.

a. It usually takes 1-2 business days. 

b. It will be easy to approve if your request meet the return condition.

c. Once the request is approved, You will be received a return label in your email.


3rd. Return the item & Get refund.

a. the refund will be released in 3 business days after we received the returb item.